Refund, Returns & Chargeback Policy

West Asia Cardhouse
Last Updated: February 16, 2026

1. Return Window

All return requests must be submitted within 10 days of receiving the order.
Requests made after this period will not be accepted.

2. Return Eligibility

To qualify for a return, the following conditions must be met:

Item must be unopened, unused, and in original condition
All original packaging, labels, and accessories must be included
Proof of purchase is required
Cosmetic damage to outer packaging (minor dents, scratches, or tears) does not qualify for return

Failure to meet these conditions will result in automatic denial of the return and refund.

3. Authorized Returns Only

All returns require prior approval from West Asia Cardhouse
Returns sent without authorization will be rejected
Return shipping must follow the instructions provided by us
The customer is fully responsible for the item until it is received and inspected

4. Damaged, Defective, or Incorrect Items

Orders must be inspected immediately upon delivery
Contact us immediately if the item is defective or incorrect
Cosmetic damage to outer packaging does not constitute a valid claim
We reserve the right to reject claims showing signs of misuse, abuse, or unauthorized modification

5. Refund Process

Refunds are issued only after inspection and approval of the returned item
Approved refunds will be processed to the original payment method within 10 business days
Refunds are subject to full compliance with this policy
Chargebacks filed without following our return process may result in denial of future purchases and recovery actions

6. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a verified defect or our error
We are not responsible for items lost or damaged during return shipping

7. Non-Returnable Items

The following items cannot be returned:

Sale or discounted items
Gift cards
Opened, used, or altered products

8. Contact Us

For all return and refund inquiries:

📧 [email protected]
📞 0505854767
🌐 westasiacardhouse.com